Watch repair service · Dubai

WATCH CARE

A small Hor Al Anz watch repair shop that reviewers call swift, honest and responsive, from glass repairs to luxury watches.

4.9128 Google reviewsRated by real customers
★ 4.9Google rating
128Google reviews
7 daysOpen every week
—Today
Why people choose Watch Care

What customers love

Drawn from what 128 Google reviewers say about Watch Care — the services and qualities that come up again and again.

01

Quality work

Quality work is mentioned in 10 Google reviews.

02

Watch polishing

Polishing comes up repeatedly in reviews.

03

Glass repairs

Glass repair is mentioned by several customers.

04

WhatsApp updates

Reviewers mention questions answered promptly by phone and WhatsApp.

05

Courier pick-up

One customer had a watch collected from Abu Dhabi and returned after repair.

Reviews

★ 4.9 from 128 Google reviews

A few words from real customers, quoted from Google.

Google review
Got two watches serviced recently at Samstar. Once again experienced consistently good attention, service, feedback, speed and sense of urgency - all the attributes that made me go back again to Samstar. I would just say that the level of customer service and professionalism shown by Mr. Burhan and team is of a very high order. I wish more customers get the chance to deal with them for watch restoration and service and directly experience this positive customer centricity. Thanks, Arvind
ARVIND G.Edited 3 years ago
Google review
I searched online for good workshop to polish my emporio armani and I was not satisfied with anyone especially with pricing. Finally I got connected with Samstar team and to be honest I am very impressed with their service and they are very professional. I got my watch within 24hrs even-though they promised in two days time and the price for polishing was very reasonable compared to other agency whom I contacted. For any watch issues I would highly recommend their service.😊
Faisal P.5 years ago
Google review
If there’s ever a need to fix your watches, luxury or not, this is the place to go! The customer service and craftsmanship is great! I had my the glass of my Rolex date-just fixed as it was broken. The finishing and quality of the glass replacement was so good! The watch was returned good as new. Also the pricing of the services is great for the quality delivered! Trust me, if you ever want a watch fixed they’re the people to go to.
Yousuf F.4 years ago
Google review
My Citizen Eco-Drive was in need of a new glass and my Cosmograph Daytona’s hour hand was misaligned. The work was completed within a few days. Professional and really good. Very kind and polite owner. He knows the business very well. I would definitely recommend him. I will visit him several times in the future for servicing my watches. Review from an enthousiast watch collector.
Stephen D.4 years ago
Google review
Fantastic service at Samstar! Burhan was always attentive and responsive to my requests. I took a Breitling for repair and they did such a great job that I brought more watches to him for general maintenance.

He went above and beyond what was requested, with very reasonable prices and a focus on customer satisfaction. Highly recommended for your luxury watch needs 👍🏻
Jorge V.5 years ago
Google review
I have an Issey Miyake fully automatic watch that stopped working for a year now and the service center has stopped servicing this watch brand. Luckily, I stumbled upon Samstar in the internet. I checked their reviews and it's all positive hence I have put my trust in them to repair my first-loved watch. And I am not disappointed with their service!👍👍👍
Don B.4 years ago

Read all reviews on Google

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Hours & location

Opening hours

Monday10 AM to 10 PM
Tuesday10 AM to 10 PM
Wednesday10 AM to 10 PM
Thursday10 AM to 10 PM
Friday10 AM to 12:30 PM, 4 to 10 PM
Saturday10 AM to 10 PM
Sunday10 AM to 10 PM

Ready when you are

Watch repair service · Hor Al Anz